Troubleshooting & Known Issues

Table of Contents

• Fonts used in the menu bar appear the wrong size / mis-aligned
• PeakHour appears to be over/under-reporting data. How can I fix this?
• How do I check if PeakHour is reporting data accurately?
• SNMP Troubleshooting
  • "No Interfaces Found" when choosing an interface
  • Your device is responding to PeakHour but no data is being reported.
• UPnP Troubleshooting
  • PeakHour says UPnP can't be initialised, but I've already closed all running apps
  • My router says it supports UPnP / UPnP is enabled but PeakHour can't see it or the data being reported doesn't seem right
  • PeakHour isn't seeing my router / isn't reporting bandwidth / appears to be reporting incorrectly. How can I check?
• Common Troubleshooting
  • Adjust Scaling Factor
  • Gathering Diagnostic Logs and Crash Dumps
• "My graph isn't smooth" or "Network traffic appears in 'bursts' instead of a smooth line"