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Troubleshooting & Known Issues

Table of Contents

  • Fonts used in the menu bar appear the wrong size / mis-aligned
  • PeakHour appears to be over/under-reporting data. How can I fix this?
  • How do I check if PeakHour is reporting data accurately?
  • SNMP Troubleshooting
    • "No Interfaces Found" when choosing an interface
    • Your device is responding to PeakHour but no data is being reported.
  • UPnP Troubleshooting
    • PeakHour says UPnP can't be initialised, but I've already closed all running apps
    • My router says it supports UPnP / UPnP is enabled but PeakHour can't see it or the data being reported doesn't seem right
    • PeakHour isn't seeing my router / isn't reporting bandwidth / appears to be reporting incorrectly. How can I check?
  • Common Troubleshooting
    • Adjust Scaling Factor
    • Gathering Diagnostic Logs and Crash Dumps
  • "My graph isn't smooth" or "Network traffic appears in 'bursts' instead of a smooth line"

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