Frequently Asked Questions (FAQ)

Table of Contents

• General
  • What is PeakHour?
  • I'd like to copy my configuration to another machine. How can I do this?
• Monitoring
  • Can PeakHour monitor the usage of individual computers / devices?
  • "My graph isn't smooth" or "Network traffic appears in 'bursts' instead of a smooth line"
• Compatiblity
  • Can PeakHour monitor my router / WiFi access point / server / NAS etc?
  • I have an Apple Airport Express / Airport Extreme / Time Capsule - Can I monitor it?
  • What kind of devices can I monitor?
• Troubleshooting & Known Issues
  • Fonts used in the menu bar appear the wrong size / mis-aligned
  • PeakHour appears to be over/under-reporting data. How can I fix this?
  • How do I check if PeakHour is reporting data accurately?
  • SNMP Troubleshooting
    • Check the Interface that you're monitoring
  • UPnP Troubleshooting
    • PeakHour says UPnP can't be initialised, but I've already closed all running apps
    • My router says it supports UPnP / UPnP is enabled but PeakHour can't see it or the data being reported doesn't seem right
    • PeakHour isn't seeing my UPnP router / appears to be reporting incorrectly. How can I check if it's working properly?
  • Common Troubleshooting
    • Adjust Scaling Factor